Technical services manager
- Posted 30 January 2026
- LocationCrosby
- Job type Permanent - Full Time
- Discipline Internal
- Reference047865
- Job FunctionOperations
- Expiry date 13 February 2026
Job description
Why Greencore?
Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.
Here at Crosby, we have a team of around 300 colleagues. We produce sushi for some of the biggest retailers in the UK including Asda, Aldi, Co-op, Morrisons and Sainsbury’s.
At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us.
What you'll be doing
As Technical Services Manager you will manage the technical services function, quality systems, procedures and policies at the site ensuring finished products are safe and conform to all relevant specification, legislation and customer requirements.
- Ensure the site policies and procedures are updated and managed to demonstrate alignment with Group best practice and legal/customer compliance.
- Lead the deployment and use of the quality management system, procedures and policies to document and govern the operational processes, developing the internal audit system to ensure that the site delivers in alignment with legal and customer requirements.
- Act as the customer’s liaison point for key technical reviews related to the quality management system. Coordinate 1st, Second and 3rd party audits on site and generation of responses to close out non-conformances.
- Lead the site HACCP and TACCP Teams and manage all associated risk assessments. Participate in Group Horizon Scanning meetings and feed concerns into site
- Manage documentation required for export
- Submission of required information to Soil Association, Vegan Society to maintain the sites certification
- Investigating any OOS results from the retailers/customers due diligence testing
What we’re looking for
We’re not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity.
- Desired: Degree calibre – Relevant Food Science, Food Technology or Microbiological qualification
- Advanced Food Hygiene level 4 or equivalent
- Level 3 HACCP certified and Level 2 Health and Safety
- Sensory Training Level 2
- Microbiological Training Level 3
- Basic allergen awareness / practical knowledge of the management of allergens
- Experience at technologist level of working with a retailer; Expertise in interpretation of customer code of practice; Competent in the use of customer technical databases.
- Experience of maintaining an internal audit program
- Experience of maintaining a Quality Management System
- Experience of technical strategy implementation
- Experience of delivery of BRC certification and / or equivalent certification standards
- Experience of using Root Cause Analysis techniques for problem solving
- Ability to evaluate and interpret shelf life results
- Demonstrates expertise of applying food legislation to manufacturing products
These may be trained or developed. These do not all need to be in place at recruitment.
If this sounds like you, join us and grow with Greencore, and be a part of driving our future success.
What you’ll get in return
- Competitive salary and job-related benefits
- Holidays
- Pension up to 8% matched
- Life insurance up to 4x salary
- Company share save scheme
- Greencore Qualifications
- Exclusive Greencore employee discount platform
- Access to a full Wellbeing Centre platform
- Enhanced parental leave and menopause policies
Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.