Operational Trainer

Posted 24 May 2024
LocationNorth West London
Job type Permanent - Full Time
Discipline Production
Job FunctionOperations
Expiry date 22 June 2024

Job description

Why Greencore?


You may not have heard of us, but we’re sure you’ve tried our products because we supply food for the all the major supermarkets in the UK.

Here at Park Royal, we have a team of around 1,150 colleagues. We produce sandwiches, wraps and platters for some of the biggest retailers in the UK including Sainsbury’s, Waitrose, Morrisons, Co-op, Spar, Wilko, Sutherlands, Iceland and Poundland.


What you'll be doing


As a Operational Trainer :  


This role allows those who have a passion for helping others to excel, by developing colleagues to unlock their potential. You will be expected to strive for excellence in your role by working collaboratively with stakeholders within the business to deliver operational/compliance training to ensure site colleagues have the necessary skills and knowledge to carry out their role.

Key Accountabilities: 

  • Support the delivery of/and/or deliver essential training and buddying in the first 12 weeks of employment for site new starters to ensure new colleagues are equipped to succeed in and beyond their probationary period.
  • Work with subject matter experts to maintain, update and develop standard operating procedures including working practice updates, coordinating and delivering refresher training, through observations, assessments, retraining or policy and procedure updates for colleagues.
  • Deliver training in specific areas of legal compliance, factory floor skills, SOP’s, safe systems of work, hygiene, Health and Safety, Compliance/BRC food safety, CCPs and CICs etc. in line with agreed standards
  • Verify training previously carried out to ensure colleagues are carrying out their work activity in accordance with the systems and procedures in place
  • Maintain skills matrices and training records for all colleagues on site
  • Quality check, govern and validate training and competence standards are being met through regular audit
  • Monitoring and reviewing progress of learners through feedback
  • Use sound questioning and active listening skills to understand requirements and establish root causes
  • Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
  • Take ownership through to resolution, escalating complex situations as appropriate.